FAQ

How will the 2021 event take place?
Pharmacon will be delivered in 2021 in a ‘hybrid’ format taking place live on 5-6 October 2021 at the One Farrer Hotel, Singapore and virtually via our online events and networking platform. Further information around the event delivery mode will be provided in due course.

What is your refund policy in the event that the face-to-face event component does not run as planned?
In the event that the face-to-face component is cancelled or rescheduled and you are no longer able to attend, you will be entitled to a full refund or credit note. For further information on our refund policy, please contact info@informa.com.au

How do I register for the virtual conference?
Joining a Swapcard event requires a join code. Upon successful registration. Informa Connect will share the join code & join link in an email, so please check your inbox. Only authorised email addresses will be admitted to the use of digital platform.

If you haven’t received an invitation link or join code 3 weeks before the event, please contact us.

What if I would like to nominate a replacement attendee?
Should you be unable to attend, a substitute delegate is welcome at no charge. To enable replacement of attendees’ details to take place, substitution must be enquired in writing at least 5 business days before the start of the event.

On-demand available
Have a meeting to attend? For your viewing flexibility, the event will be recorded for access after its conclusion. This will be available for 3 months.

Need an on-boarding session before the event?
A 30 minutes onboarding session will be available to guide you through the essential features that you will need on the event day itself.

The program is currently in development, click here to receive updates and to be notified once registrations are open.